Thursday, November 8, 2018

What’s Happening to Customer Service?

It’s the best of times. The construction industry is pulsing to the beat of booming business opportunities. Just as other sectors are benefitting, construction is enjoying the positive effects of a thriving economy, in which technological advancements change the way the industry is performing many tasks—from the mundane to the extraordinary—on a seemingly weekly basis. But in a culture of constant praise for technological innovation, trade skills are often neglected or stigmatized. So, for construction, it is as much the worst of times as it is the best.

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